DJ Cardinal Performing Arts Centre
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For more information or to book one of our facilities, please contact 780.539.2012 or eventservices@gprc.ab.ca
Ticket Centre & Theatre Policies
There are no refunds or exchanges.
Please note: all audience members, including children, must have a ticket. There are no exemptions to this policy regardless of the child’s age.
Out of consideration for other members of the audience and performers please observe the following:
Children: Babes in arms are not permitted in the theatre for adult performances. Any child, and their parent or guardian, who disturbs the performance or other patrons will be asked to leave the theatre without a refund issued. It is the sole responsibility of the parent or guardian to research and judge the content of a performance as appropriate for their child's age and level of maturity. There is no official rating system for live performance.
Car seats and strollers: No car seats or strollers will be permitted into the theatre for any performance.
Cell phones: Please turn off your cell phones before you enter the theatre. Use of cell phones within the theatre is disruptive to other patrons.
Disruptive Patrons: Any patron who disturbs the performance or other patrons will be asked to leave the theatre without a refund issued.
Food and Drink: Only unflavoured, bottled water is allowed in the theatre. All other food and drink will not be permitted within the theatre.
Latecomers: Latecomers will be seated at the discretion of the House Management during appropriate breaks in the program.
Recordings: The use of cameras and recording devices during a live performance is strictly prohibited.
Smoking: Smoking is not permitted.
Hearing Assistance: Hearing assistance devices are available at the box office. Please bring your own headphones, with a 3.5 mm plug.
Chemical Sensitivity Policy: We share the air! Go scent free.
Children and Live Theatre
Attending a live theatre or dance performance can be a magical and memorable experience for even young children. Done well, you will be planting the seeds of appreciation in a young patron for a love of live theatre. Done poorly, you can create an awful experience for your child and the people around you.
First, take time to select the proper show for your child to see. It would be unfair to ask your child to behave their best if you have selected a show that would bore them or that they do not understand. Every child who attends, regardless of age, must have their own ticket. In some cases it might be cheaper to hire a babysitter and make it a date night instead. Infants should always be left at home, as there's no distraction quite like a crying baby.
Here are some general guidelines that should be mentioned prior to attending a live performance to prepare your child to present the proper behavior everyone will be expecting from him or her:
- They will be expected to be quiet, sit still in their own chair, and not disturb others around them by talking or fidgeting.
- They will need to keep their feet on the floor, not on the seats around them. They should not kick the chair in front of them or stand during the performance.
- They should not leave the theatre except during intermission and only with their parent(s) or guardian.
- They should use the restroom before the performance or during intermission and only with their parent(s) or guardian.
- They may applaud when appropriate.
Also mention to your children that the theatre will be dark at times and sudden bursts of sounds may happen.
If your child becomes restless, frightened, or very loud, please take them to the lobby. Please remember that our lobby is not sound proof and loud noise will travel into the theatre. You may always ask an usher to reseat you towards the doors of the theatre. You will be accommodated if at all possible.







