We offer short-term personal counselling
for students onsite as well as via video conference. Our confidential counselling services are
available by appointment only. When you contact us, you will be booked for an initial intake
appointment, after which counselling appointments will be scheduled (generally between 6-8 sessions)
as needed. Please see the contact information below to book an appointment.
COVID-19 Update: In-person counselling appointments are now available. To book an appointment, please use the online form.
Book an Appointment
What can I expect at an intake appointment?
An intake is a short appointment designed to gather information about your needs and goals for
counselling. An intake appointment typically lasts about 20-30 minutes. It is important that you
arrive about 10 minutes early for your appointment to complete some paperwork in order to leave
enough time for the session. If your appointment is by video conference, you will be provided with a
link to complete forms in advance of your appointment. Your appointment may be rescheduled if you
are late or if the forms are not completed ahead of time.
During your appointment, you and your intake counsellor will explore your concerns and identify
goals. The counsellor will then set up subsequent appointments as needed and support you in working
towards those goals. In the event that your concern requires a more specialized or longer term
approach, we will provide referrals to the appropriate resources. In this case, a regular
counselling appointment may not be booked.
Counselling appointments typically last 50 minutes. Please arrive early so your appointment can start
on time; if you are late, your session will still end at the scheduled time or be rebooked in order
to respect the time of the students booked after you. We appreciate being informed 24 hrs in advance
if you are unable to attend your appointment, if at all possible, so that another student can access
the time slot.
What About Confidentiality
Counselling sessions and records are confidential within the limits of the law. All counsellors
adhere to professional regulations and legislation concerning privacy and health information.
No information about you is provided to third parties without your express written consent, except in
situations where we are legally required to share information, including:
- You or another person is at imminent risk of harm
- Child abuse or neglect is suspected or disclosed
- A court of law subpoenas information obtained in counselling
- Where immediate concerns for the safety of yourself, another person, or the public arise
- As otherwise required by law
At the beginning of your intake appointment, you will be asked to complete an informed consent form,
which provides additional details regarding confidentiality. You will also have the opportunity to
ask questions about the information in the form during the intake process.
