
Resources for Faculty and Staff
If there is an immediate danger to the health or safety of yourself or others, call 911
- If you are on the Grande Prairie campus, after calling 911, call GPRC Security at 780-538-2700
- If you are on the Fairview campus, after calling 911, call GPRC Security at 780-835-6664
- Go to the nearest Emergency Department or Urgent Care Centre – Queen Elizabeth II Hospital
24/7 Support
- Mental Health Helpline
24/7 crisis and support helpline - call 1-877-303-2642. Call if you need to talk to someone. No problem is too small. They will connect you with resources that meet your needs. - Alberta 211
A free helpline that connects you to community and social services in your area 24 hours a day, 365 days a year, in over 150 languages. - First Nations and Inuit Hope for Wellness
24/7 helpline – call 1-855-242-3310 or connect to the online chat. Immediate counselling and crisis intervention to all Indigenous peoples across Canada. Language options include Cree, Ojibway, and Inuktitut. - Alberta Health Services Addictions Helpline
24/7 helpline – call 1-866-332-2322. Free addictions support, information and referral to services including free addictions counselling. - HealthLink
Call 811. A free 24/7 telephone service providing advice from a nurse.
Request a Workshop
HumanaCare Employee and Family Assistance Program
GPRC provides its employees and their families with wellness support through HumanaCare Employee and Family Assistance Program. One of the benefits included in this program is face-to-face personal counselling. Call 1-800-661-8193 24/7 for support. There is no cost to you for this service.
For more information on the other benefits available to you through HumanaCare look at your benefits package on Sharepoint. The information will be located under Human Resources – Orientation - Benefits.
What About Confidentiality?
- All counselling services provided through HumanaCare are confidential. Your employer will never know you have used the service unless you choose to tell them.
- All HumanaCare counselling services are provided off-site. To protect confidentiality, there are no counselling services available on-site for staff and faculty.
Extended Health Benefits
Consult your extended health benefits package for information on additional coverage for personal counselling services.
Workplace Related Concerns
If your concern is related to a workplace incident, please see the Respectful Workplace Policy, and feel free to contact a person in authority whom you trust, or your Human Resources representative for support.
Helping Others
Tips for talking to someone who might be struggling
The most important information to convey to someone else is that they matter, and that you care about them. By talking to others on campus when you notice they are struggling, we promote a safe, caring, and mentally healthy campus.
Approach
- Express concern in a private, one-on-one conversation.
- Be specific about the behaviour that concerns you.
- Don’t be afraid to discuss mental health openly. This actually reduces stigma around seeking support!
- Sample script: “I’ve noticed you’ve turned in the last two assignments late. That’s unusual, and I’m concerned about you.”
Listen and Support
- Listen openly and without judgement on what they tell you.
- Acknowledge the person’s feelings in a compassionate way.
- Sample script: “It sounds like you’ve been dealing with a lot lately, and are feeling overwhelmed. Is there anything I can do to help?”
Refer
- Provide the person with resources that are appropriate for them. See the For Students, or For Staff and Faculty sections of this page for appropriate referral information.
- Offer to sit with them, or support them while they call the resource.
- Sample Script: “Asking for support can seem scary, but it’s really a sign of courage and strength. If you’d like, I can give you some information on who to call for help. I could even sit with you while you contact them if you’d like the support.”
What if a person says no to a referral?
- Respect the person’s decision. Accessing assistance is a person’s choice. They have the right to refuse resources or support, except in certain emergency situations where a person’s life (or the safety of others) is in danger.
- Know that the person’s response to you is not personal.
- Don’t’ force the issue, and don’t try and trick the person into going.
- Try to leave the door open for the future
- Sample Script: “I respect your decision, maybe these options will be helpful in the future. My door is open if you change your mind.”
Students at Risk
We realize that sometimes you may be in contact with a student that you're concerned about. It can be challenging to navigate a professional relationship while expressing concern. Please report any concerns you have about a student to the Director of Student Experience, chair of the Student At Risk Committee.
Contact Us
For more information about Mental Health Services available to Faculty and Staff, please contact;
Mental Health Services | |
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Office: H103 Phone: 780-539-2069 Toll-free: 1-888-539-4772 Fax: 780-539-2888 | GPRC Grande Prairie 10726 - 106 Ave Grande Prairie, Alberta Canada T8V 4C4 |