Front Desk Agent and Night Auditor
Application Deadline: | Friday, June 11th, 2021 |
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Location: | Invermere |
Department: | Stone Creek Resorts |
Posted on: | May 11th, 2021 |
Last updated: | May 11th, 2021 |
Description:
Job Title: Front Desk Agent and Night Auditor Employment Type: Seasonal
Location: Invermere, BC, CA
Apply URL: https://stonecreekresorts.applicantpro.com/jobs/1781606.html
Job Description:
Front Desk Agent and Night Auditor
Stone Creek Resorts Inc. are the world-class golf resorts in the most beautiful natural surroundings, Silvertip Resort in Alberta, and Eagle Ranch Resort in British Columbia. The defining features of our resorts have their foundation in the values; striving to provide an extraordinary experience to our guests is crucial. Our service commitment, SERVICE BEYOND, set us apart from our competitors.
We are looking for a Front Desk Agent and Night Auditor for Eagle Ranch Resort at Invermere, British Columbia. A successful candidate is required to work as per the company values: Caring, Integrity, Excellence, Team spirit and Financial responsibility.
Are you passionate about creating a great guest experience & seeking the opportunity to be part of Service beyond culture?
Job responsibilities:
Greeting the guests and ensuring all service standards are followed.
Assisting guests with Check-in and check-out and managing guest's luggage.
Answering phone calls efficiently and professionally.
Ensuring wake-up calls are set and correct.
Recommending and booking activities, restaurants and transportation for guests.
Handing cash and operating POS system.
Balancing the day and closing the day in the system.
Preparing next day in the system and generating reports.
Maintaining the record of guests that have checked in and out Setting wake-up calls for the guests efficiently.
Delivering the best possible guest and employee experience each and every time.
Participating in all Occupational Health and Safety standards set for the department.
Requirements:
Must have a high level of attention to detail.
Completion of high school diploma or equivalent preferred.
Driver's license preferred.
Previous Front Desk and Hotel experience is an asset.
Must enjoy giving a high level of customer service.
Must have experience working with computers and answering phones.
Must be able to lift 20lbs.
Must possess safe work habits with an awareness of safe work procedures.
Must be flexible and adaptable under changing conditions, priorities, and unexpected situations.
Must be able to work overnight, weekends and holidays. This position may require overtime and altered scheduling according to occupancy levels.
Should enjoy making people feel valued.
Why Eagle Ranch Resort:
Our people experience working at a world-class golf resort.
We care about our team's success.
Discounted: Golf Privileges, Staff Meals, Restaurant Meals, Golf Shop purchases We offer a diverse and engaging work environment.
Stone Creek Resorts Inc. is committed to supporting a diverse workforce from various communities within which we operate. We encourage all qualified professionals without regard to race, gender identity, colour, sex, marital / family status, citizenship, religion, sexual orientation, aboriginal status, age, etc.
Apply at https://stonecreekresorts.applicantpro.com/jobs/1781606.html