Requesting Books from NEOS
Use the NEOS catalogue to search for books. Click on the Place Hold icon found in the catalogue record for the book:
Log in using your User ID (Library card barcode) and Pin (last 4 digits of barcode) and choose Grande Prairie Regional College in the "Pickup at" menu. The item will be mailed via Priority Courier to your address.
Getting Articles/Books from other libraries (ILL)
Interlibrary Loan (ILL) is a free service for GPRC students, faculty and staff to request articles and books from other libraries that are not part of NEOS. You have your own Interlibrary Loan account where you can place and keep track of your article/book requests. When your article/book arrives at the GPRC Library, you will receive an email message at your GPRC email account. You can then pick up your article/book at the Circulation Desk.
Journal Articles: Loan requests can take up to 1.5 - 2 weeks to arrive. Once you receive your article, it is yours to keep.
Books: Make sure the book is not available in another library in the NEOS catalogue. If it is, place a hold instead. Book requests through ILL usually take 1.5 - 2 weeks to arrive.
How to Log Into Your Account to Request an Article/Book
Go to your Interlibrary Loan account.
User Login = barcode on your library card - no B's (e.g. 1930001234567)
Password = last four digits of barcode on your library card (e.g. 4567)
NOTE: All Interlibrary Loan messages will come from the following email address: firstname.lastname@example.org. Some email programs automatically filter this address, so check your junk mail folder periodically. You can also check the status of your requests by logging into your Interlibrary Loan account.
If you have any questions about this service, please contact Chris Murphy (Distance Ed. Library Liaison)
Your Library Liaison
Toll free 1-888-539-4772 ext. 2899 during library business hours.
Delivery of Materials
Once you have found the information you are looking for, it will be sent directly to you:
- Requested materials are collected, signed out and mailed to distance education students.
- Parcels are shipped pre-paid via Priority Post Courier.
- Pre-paid return bill of lading & shipping label are included to return materials to GPRC Library.
- If some items must be returned earlier than the rest, a second return manifest will be sent for the remaining items.
Loan Periods and Limits for Distance Students
GPRC books 5 weeks
NEOS books 3 weeks
ILL books 3 weeks *subject to lending library's loan policy